Minimize the time your customers spend at checkout to improve customer satisfaction and prevent missed opportunities!

Fast Transactions = Happy Customers

Queue Management

People come to retail stores to buy. Not to wait in lines. One in every three potential customer leaves the store if they have to wait more than five minutes to pay. Retailers experience revenue losses of up to 39% due to long queues. V-Count Queue Management is here to avoid potential customer losses caused by queues.

The brand new V-Count Queue camera utilizes the accurate tracking of the 3D depth sensing technology in order to deliver optimal queue management. Equipped with an advanced algorithm and the latest stereo vision technology, the most cutting edge technology currently available in the people counting market, Queue can accurately calculate the number of customers at the checkout queues as well as the average time they spent at them. Identifying these key metrics is critical for retailers who seek to efficiently allocate their personnel and prevent any potential customer losses caused by long queues.

V-Count 3D Alpha+ Device Specifications

Device Dimensions:
(Rectangular Cover): 225 x 70 x 40 mm

Packing Dimensions:
257x224x91mm (WxDxH)

Device Weight:
382g

Package Weight:
1404g

Installation Height:
Min. Height 2.8 meters, Max. Height 9 meters

POE:
IEEE802.3af (48 V DC) 15.4W per port

Interface:
HTTP / HTTPS

Operating System:
Linux Based V-Count OS

Time:
NTP, Adjustable Timezone, Automatic Daylight Saving Adjustments

Ethernet Connection:
Yes

Data Storage:
10 Years offline storage with auto synchronization

User Levels:
3 Levels: Admin, Standard, Guest User

Cabling:
Cat5 – Cat6

Operating Env.:
Temperature: -15°C to 40°C, Humidity: 10% to 90%

Storage Env.:
Temperature: -40°C to 70°C, Humidity: 10% to 95%

Accuracy:
98%

 

Benefits of Queue Management

Analysis
Calculate the number of shoppers that leave the checkout queues, average time spent at queues and define optimal checkout queue lengths.
Efficiency
Avoid over-crowded checkout queues by allocating your personnel accordingly. This will lead to better customer experience.
Abandonment
Minimize the time your customers spend at the checkout queues to improve customer satisfaction and prevent abandonment.
Loyalty
Increase customer satisfaction by improving the checkout process and become your clients go to choice. This will lead to customer loyalty which is invaluable in the long term.
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